Business performance is NOT about the organization chart – it’s about the capabilities that make your business unique in the marketplace.

Healthy organizations outperform the competition. Research consistently shows that how an organization is run day-to-day, the management practices used, and how effectively they are executed, makes a measurable difference in business performance. And this matters as much as strategy, invested capital, or physical assets. Companies that view their business through this lens consistently perform better.

“Well executed management practices are indeed strongly linked to higher productivity, profitability, and growth.” -National Bureau of Economic Research February 2012 research study

• Some practices are core to any business and must be consistently well-executed (e.g., performance management, process effectiveness, talent management, financial management).
• Other practices, while important, can be only adequately performed.
• Identifying what’s important is determined by business strategy and operating requirements, and asks: “what practices differentiate you from the competition, and how well do you execute them?”